Reboot a Set-Top Box or Lite Box
You can reboot your Set-Top Box or Lite Box by following these steps:
From the Home screen, pres...
I see purple dots or video freezes on my TV
First, check all of your cable connections between your Set-Top Box or Lite Box and TV. Make sure...
For Me shows content I don't like
The For Me view on your Layer3 TV Live Guide uses the TV That Learns You™ feature to find TV show...
My remote control is not selecting the correct input
Please make sure you are selecting the TV input with your TV remote control (not the remote contr...
My remote control is slow to respond to my Set-Top Box or Lite Box
If your remote control seems slow to respond to keystrokes, replace the remote control batteries....
I see a black screen or a blurry or pixelated picture
If you're seeing a black screen instead of video, there may be an incomplete conne...