Billing

Understanding my bill

What happens to my bill if I add or remove programming in the middle of the month?
Mid-month changes to your programming will show up on your current month's bill. For example, sup...
Why am I seeing multiple charges on my bill?
You might see one-time charges such as new equipment or On Demand purchases listed separately on ...

How can I pay for Layer3 TV?
We accept the following credit and debit cards: Visa MasterCard American Express Discover You ...
When am I charged for my Layer3 TV subscription?
You will see a $79 hold on your credit/debit card when you sign up for service. Depending on you...
When am I charged for my On Demand purchase?
Your credit or debit card is charged within an hour after you purchase a movie or On Demand title...
How do I see my billing history or monthly invoices?
To view your monthly invoices and purchases, log into the Layer3 TV Customer Portal and click on ...
Why am I seeing a message that there's a problem with my payment method?
We'll send you an email if we're unable to charge your credit or debit card during our monthly bi...
How do I add, modify, or delete a credit/debit card on my Layer3 TV account?
To add, modify, or delete credit/debit cards for your Layer3 TV service: 1. Log into the Custome...