Billing

Understanding my bill

What happens to my bill if I add or remove programming in the middle of the month?
Since recurring monthly charges are billed in advance once per month, mid-month changes to your p...
Why am I seeing multiple charges on my bill?
You might see one-time charges such as new equipment or On Demand purchases listed separately on ...

How can I pay for Layer3 TV?
We accept the following credit and debit cards: Visa MasterCard American Express Discover You ...
When am I charged for my Layer3 TV subscription?
You won't be charged until your equipment has been set up and tested, and your subscription is ac...
When am I charged for my On Demand purchase?
Your credit or debit card is charged within an hour after you purchase a movie or On Demand title...
How do I see my billing history or monthly invoices?
To view your monthly invoices and purchases, log into the Layer3 TV Customer Portal and click on ...
Why am I seeing a message that there's a problem with my payment method?
We'll send you an email if we're unable to charge your credit or debit card during our monthly bi...
What happens if I miss a payment?
Sometimes credit cards get misplaced or stolen, or payments get missed. Layer3 TV makes it easy t...