Get started with the HSN Shop by Remote app

With the HSN Shop by Remote app, you can browse and shop for your favorite products on HSN. You can watch HSN on live TV and On Demand, and shop the HSN catalog for thousands of brand-name products and items.


How do I access the HSN Shop by Remote app on my Set-Top Box or Lite Box?

Open the Main menu (left menu sidebar), select Apps, then select HSN Shop by Remote.


How do I purchase an item or place an order on the HSN Shop by Remote App?

You'll need to have an account with HSN to make purchases. If you don't have an account with HSN, you can set up your account by visiting or by contacting HSN Customer Service at 800-436-0020. Follow the prompts on the HSN Shop by Remote app screen to log into your HSN account.

Are my HSN Shop by Remote purchases charged to my Layer3 TV bill?

Your HSN Shop by Remote purchases are charged to the default credit card on file on your HSN account. HSN Shop by Remote purchases are not charged to your Layer3 TV account.

Where can I find more help on the HSN Shop by Remote app?

More information can be found at

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